Your support team is stuck in a loop
Most support teams spend more time on routine questions than actually helping customers with real problems.
Same questions, every single day
Password resets. Shipping updates. Return policies. Your team types the same answers over and over while their motivation drains away.
Customers wait, patience runs out
Every minute in the queue costs you satisfaction points. By the time an agent responds, frustration has already set in.
Good agents are hard to keep
Burnout is real. When talented people spend all day on mundane tasks, they start looking elsewhere. Hiring and training replacements is expensive.
Growth means more chaos
As your business scales, ticket volume explodes. Hiring more agents seems like the only option, but budgets don't always agree.
AI that actually deflects tickets
Not another chatbot that frustrates customers. Convobase learns your business and resolves issues before they become tickets.
Learns your business
Point it at your help docs, FAQs, and past conversations. It becomes an expert on your products in minutes, not months.
Instant, accurate answers
Customers get help the moment they ask. No waiting, no ticket queues for simple questions. Just immediate resolution.
Handles the routine
Password resets, order tracking, return requests—your AI assistant takes care of the repetitive stuff 24/7.
Humans when it matters
Complex issues get smoothly handed to your team with full context. No customer ever has to repeat themselves.
Ticket deflection for your industry
Every industry has unique support challenges. See how teams like yours are cutting ticket volume.
Reduce tickets for SaaS teams
SaaS support teams spend up to 55% of their time answering the same questions. Convobase deflects re...
Reduce tickets for ecommerce businesses
Ecommerce support teams spend up to 65% of their time answering order-related questions. Convobase d...
Reduce tickets for fintech companies
Fintech support teams spend up to 50% of their time answering the same account and payment questions...
Reduce tickets for healthcare providers
Healthcare support teams spend up to 45% of their time answering administrative questions. Convobase...
Reduce tickets for edtech platforms
EdTech support teams spend up to 60% of their time answering the same student questions. Convobase d...
Works with your helpdesk
Already using a support tool? Convobase deflects tickets before they ever hit your queue.
Reduce tickets in Zendesk
Zendesk teams spend up to 55% of their time responding to the same questions. Convobase deflects rep...
Reduce tickets in Intercom users
Intercom teams often handle the same conversations over and over. Convobase deflects repetitive Inte...
Reduce tickets in Freshdesk
Freshdesk teams spend hours each day responding to repeat questions. Convobase deflects them automat...
Reduce tickets in Gorgias
Gorgias teams handle massive volumes of order-related questions. Convobase deflects repetitive ecomm...
Reduce tickets in Help Scout
Help Scout teams often spend most of their time answering FAQs. Convobase deflects repetitive ticket...
Numbers that speak for themselves
Teams using Convobase see dramatic improvements in their support metrics within the first month.
"We went from 400 tickets a day to under 160. Our team finally has time to actually help customers with complex issues instead of copy-pasting the same answers.
Ready to give your team their time back?
Most teams are handling fewer tickets within their first week. See how Convobase fits your support workflow.