Convobase
Intercom|Reduce tickets by up to 60%

Reduce repetitive support tickets for Intercom teams

Intercom teams often handle the same conversations over and over. Convobase deflects repetitive Intercom tickets automatically with AI.

Sound familiar?

Your Intercom support team is stuck in a loop

If your team uses Intercom, you're likely answering these daily:

These questions fill your Intercom inbox

Your team types the same answers over and over while their motivation drains away.

"How do I get started?"

"Where can I find pricing?"

"Why isn't this working?"

"How do I change my plan?"

Live chat helps — but repetitive conversations still overwhelm agents.

The solution

AI ticket deflection that works with Intercom

Convobase trains AI on your Intercom help articles, FAQs, and past conversations to answer questions instantly — without creating a conversation.

Designed for Intercom-first support teams.

Learns your knowledge base

Point it at your help docs, macros, and past conversations. It becomes an expert on your support content in minutes.

Instant, accurate answers

Customers get help the moment they ask. No waiting, no ticket queues for simple questions.

Deflects before tickets are created

Questions are answered before they ever reach your inbox. Fewer tickets, not just faster replies.

Seamless handoff when needed

Complex issues flow to your team with full context. No customer repeats themselves.

Real results

Numbers that speak for themselves

Most Intercom teams see 35-45% fewer tickets quickly.

60%
ticket deflection
Fewer tickets hitting your queue
3sec
response time
Instant answers, no waiting
24/7
availability
Support never sleeps
85%
resolution rate
Self-service that works
“

Our Intercom inbox was chaos. Now AI handles the getting-started questions and our team focuses on customers who genuinely need help.

AT
Alex Turner
Head of Customer Success, StartupOS

Industries using Intercom

See how teams in your industry are reducing tickets

View all industries
SaaS

SaaS companies using Intercom reduce up to 55% of tickets

Fintech

Fintech companies using Intercom reduce up to 50% of tickets

EdTech

EdTech companies using Intercom reduce up to 60% of tickets

Want to cut down support ticket volume? Discover how to reduce repetitive support tickets with AI-powered deflection.

See how many Intercom tickets
you can deflect in 30 seconds

Enter your current ticket volume and see exactly how many support requests AI could handle for you—and how much time your team would get back.

No signup required
Instant results
Questions & Answers

Common questions about Intercom

Yes. Repetitive questions like pricing, getting started, and basic troubleshooting are ideal for AI deflection. Customers get instant answers.
Most teams see CSAT improve due to faster responses. Customers don't want to wait in queue for simple answers.
Yes. Convobase complements Intercom by deflecting routine questions, while complex conversations still reach your Intercom inbox with full context.
About 15 minutes. Connect your Intercom help center and the AI starts learning immediately. Most teams see results within the first week.

Ready to reduce your Intercom tickets?

Join teams who've cut their Intercom ticket volume by up to 60%. Setup takes 15 minutes. No credit card required.

No credit card requiredWorks with IntercomCancel anytime